Privacy Policy

Who We Are

Nextgen BeSocialz Network Private Limited ("BeSocialz", "we", "us", "our") is the operator of the BeSocialz mobile app and website. Our registered office is at H. No. 8-1-274/4, Walker Town, Patterrao Nagar, Secunderabad, Hyderabad, Telangana 500025, India.

For any privacy-related queries, contact our Grievance Officer at support@besocialz.com.

What Data We Collect

Information you give us

• Account details: name, email address, phone number, password (hashed)
• Profile details: date of birth, gender (optional), profile photo, bio, interests, hobbies, skills
• Content you post: photos, posts, comments, messages, event/club details
• Verification documents (only if you opt for verified badges)
• Payment information (processed by third-party payment providers — we do not store full card numbers)

Information we collect automatically

• Device info: device type, OS version, unique device identifiers
• Location data: precise (with permission) or approximate (city-level) to show relevant nearby events
• Usage activity: pages visited, clubs joined, RSVPs, in-app behavior
• Log data: IP address, access timestamps, crash reports
• Cookies and similar technologies (see our Cookie Policy)

Why We Collect This Data

We process your data for the following purposes:

• To provide the service: create your profile, show relevant clubs/events near you, enable messaging, manage your RSVPs
• To improve the platform: analytics, debugging, feature development
• For safety and security: detect fraud, prevent abuse, enforce community guidelines
• For verification: if you opt in for verified badges, we process verification documents
• For communication: service notifications, security alerts, and (with your consent) marketing
• To comply with legal obligations under Indian law

Legal basis: We process your data based on your consent (which you can withdraw any time), our contract with you, our legitimate interests, and our legal obligations.

How We Share Your Data

With other users

Your profile, posts, and event RSVPs are visible to other BeSocialz users as part of the social experience. Be thoughtful about what you share publicly.

With service providers

We share limited data with trusted third parties who help us operate (cloud hosting, payment processing, analytics, customer support). They are bound by confidentiality and data protection obligations.

With law enforcement

We may disclose data if required by law, court order, or to protect users from imminent harm. We will only share what is necessary.

We never sell your data

BeSocialz does not sell your personal data to advertisers or third parties. Period.

Data Retention

• Active account data: retained as long as your account exists
• Deleted account data: erased within 90 days of account deletion (some logs may be kept longer for legal/security reasons)
• Transaction records: retained for 7 years as required by Indian tax law
• Backup copies: may persist for up to 30 days in encrypted backups

Your Rights Under the DPDPA

As a data principal (you) you have the right to:

• Access the personal data we hold about you
• Correct or update inaccurate or incomplete data
• Erase your data (subject to legal retention requirements)
• Withdraw consent at any time
• Nominate another person to exercise your rights in case of death/incapacity
• Grievance redressal — file a complaint with our Grievance Officer or the Data Protection Board of India

To exercise these rights, email support@besocialz.com with the subject line "Privacy Request". We will respond within 30 days.

How to Delete Your Account

Option 1: In-App Deletion

Open the app → Settings → Privacy → Delete Account. Deletion is immediate; all personal data is erased within 90 days.

Option 2: By Email

Email support@besocialz.com with the subject "Delete My Account" from your registered email address.

Children and Minors

BeSocialz is for adults aged 18 and older. We do not knowingly collect personal data from anyone under 18.

If we discover an account belonging to a minor, we will deactivate it and delete the data. If you believe a child has provided us with information, please contact us immediately.

For more on our protections for minors, see our Child Safety Policy.

Data Security

• HTTPS encryption in transit
• Encryption at rest for sensitive fields
• Hashed passwords (we never store plaintext)
• Access controls and audit logs
• Regular security reviews

Despite our efforts, no system is 100% secure. If a breach occurs that risks significant harm, we will notify affected users and the Data Protection Board of India as required by law.

Location Data

BeSocialz uses your location to show nearby clubs and meetups. You can:

• Grant precise location (most accurate suggestions)
• Grant approximate location (city-level only)
• Deny location (you can still use the app, but discovery will be limited)

You can change location permissions any time in your device settings.

Cookies and Tracking

Our website uses cookies and analytics tools to understand usage and improve the experience. See our Cookie Policy for details and controls.

International Data Transfers

Some of our service providers (e.g., cloud hosting) may process your data outside India in countries with equivalent or stronger data protection laws. We use contractual safeguards to ensure your data remains protected.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top and, for significant changes, notify you via app or email.

Grievance Officer & Contact

Grievance Officer: BeSocialz Privacy Team
Email: support@besocialz.com
Postal: Nextgen BeSocialz Network Private Limited, H. No. 8-1-274/4, Walker Town, Patterrao Nagar, Secunderabad, Hyderabad, Telangana 500025, India

We will acknowledge complaints within 48 hours and resolve them within 30 days.