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Cancellation & Refund Policy

Last updated: May 2026

BeSocialz provides certain digital services such as account verification (Blue Tick, Gold Tick). This policy explains when refunds are available and how to request one.

01

Key Points

  • Verification is a digital service. Once activated, it begins immediately.
  • Payments are generally non-refundable under normal circumstances.
  • Refunds are issued only in specific eligible cases (see below).
02

When Refunds Apply

Refunds are available only for:

  • Duplicate payment — same transaction charged twice due to technical error
  • Service not delivered — payment was deducted but the verification badge was never activated
  • Fraudulent transaction — payment was made without your authorization

Refunds are NOT available for:

  • Change of mind after the service has been activated
  • Account suspension or ban due to violation of our Terms or Community Guidelines
  • Voluntary account deletion after service has been delivered
03

How to Request a Refund

Send a refund request to support@besocialz.com with:

  • Subject line: "Refund Request"
  • Your registered email and full name
  • Transaction ID and date
  • Brief reason for the refund
  • Screenshot of payment confirmation (helpful)

Requests must be submitted within 7 working days of the transaction.

04

Refund Processing

Once approved:

  • Refund is processed within 7–10 business days
  • Returned to the original payment method used
  • Bank or wallet processing may add extra days at their end
05

Cancellations

If you wish to cancel a verification request before it is activated, contact us at support@besocialz.com immediately. If activation has already begun, a refund may not be possible.

06

Contact

Questions about a refund? Email support@besocialz.com.